1. About JobX

JobX provides recruitment and employment services. We are committed to managing personal information in an open and transparent way and to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) .

Scope. This policy explains how we collect, use, disclose and protect personal information, including on our websites, mobile applications and recruitment platforms (collectively, the “Services“).

2. Key Terms

Personal Information

Information or an opinion about an identified individual, or an individual who is reasonably identifiable (whether true or not, and whether recorded in a material form or not).

Sensitive Information

Includes information about health, disability, racial or ethnic origin, religious beliefs, sexual orientation, criminal records, biometric and genetic data. We only collect this where necessary and with consent or as permitted by law.

3. Information We Collect

We collect different categories of information, for example:

Job Candidates

• Contact details and identity documents
• Employment history, education, skills, referees
• Right‑to‑work, visas; background check results (where lawful)
• Health information needed for job suitability or safety (with consent)
• Application materials (CV/resume, cover letter, assessments)

Clients & Employers

• Business contact details (name, role, email, phone)
• Contract, billing and communications records

Website & Platform Visitors

• Usage data (pages, features used), device & log data
• Cookies/SDK data and similar technologies
• Marketing preferences and survey responses

4. How We Collect Personal Information

• Directly from you via forms, applications, CV uploads, interviews and assessments.
• From third parties where permitted: referees, background check providers, educational institutions, previous employers, and government agencies.
• Automatically via our Services: cookies/SDKs, analytics and logs (see Cookies section).
• From publicly available sources and professional networking sites, where appropriate for recruitment.

5. Why We Use Personal Information

Recruitment & Employment Services

• Assessing suitability, shortlisting and placing candidates
• Carrying out identity, right‑to‑work and employment checks
• Managing client relationships and service delivery
• Improving and securing our Services

Communications & Marketing

• Responding to enquiries and providing updates you request
• Sending job alerts, newsletters and event invitations (you can opt out anytime)
• Running surveys and promotions with your consent where required

6. When We Disclose Information

• To potential employers and clients involved in your application or placement.
• To service providers (e.g., hosting, analytics, background checks, communications) under contract and subject to confidentiality and security obligations.
• To referees and former employers you have identified.
• To regulators, law enforcement or courts as required by law or to establish, exercise or defend legal claims.
• Business transfers (e.g., merger or acquisition) with appropriate safeguards.

Overseas disclosures. Some recipients may be located outside Australia. We will take reasonable steps to ensure they comply with privacy protections comparable to the APPs before disclosure (APP 8).

7. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and from unauthorized access, modification or disclosure. Measures include access controls, encryption in transit, secure development practices, and staff training.

8. Retention

We retain personal information only for as long as needed for the purposes described in this policy or as required by law and professional obligations. When no longer required, we take reasonable steps to de‑identify or securely destroy it.

9. Your Rights

• Access. You may request access to the personal information we hold about you.
• Correction. You may request that we correct personal information that is inaccurate, out‑of‑date, incomplete or misleading.
• Opt‑out of marketing. You can unsubscribe from marketing messages at any time using the link in the message or by contacting us.
• Anonymity / pseudonymity. Where practicable, you may interact with us anonymously or by pseudonym. However, some services require your identity (e.g., recruitment processing).

10. Data Breaches & Notifications

We maintain processes to detect, assess, and respond to suspected personal data breaches. Where a breach is likely to result in serious harm to affected individuals, we will notify the affected individuals and the National Privacy Commission (NPC) in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable NPC breach notification guidelines.

What we typically include in a notification

• Description of the breach and the kinds of information involved
• Recommendations for steps you can take to mitigate harm
• What we are doing to contain and remediate the breach
• How to contact us for more information

11. Children

Our Services are intended for adults. If we learn that we have collected personal information from a child without appropriate consent or authorization, we will take steps to delete that information.

12. Direct Marketing

We may send you job alerts and marketing communications in accordance with applicable Philippine laws and regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173), the Cybercrime Prevention Act of 2012 (Republic Act No. 10175), and relevant guidelines of the National Privacy Commission (NPC). All commercial electronic messages will include our contact details and a functional unsubscribe mechanism. We will not use or disclose sensitive personal information for direct marketing without your explicit consent, unless otherwise permitted by law.